Welcome to our website. By booking or using our cleaning services, you agree to the following terms and conditions.
1. Service Booking
Appointments can be scheduled through phone, email, or our website. All bookings are subject to availability and confirmation.
2. Pricing and Payments
Service charges are based on the type and size of the cleaning required. Payment must be made upon completion of the service unless otherwise agreed.
3. Cancellation and Rescheduling
Customers may cancel or reschedule appointments with prior notice. Late cancellations may be subject to additional charges.
4. Customer Responsibilities
Customers are responsible for providing access to the premises and ensuring that valuables, fragile items, and personal belongings are kept secure before the cleaning service begins.
5. Service Quality
We strive to provide high-quality cleaning services. If you are dissatisfied with our work, please notify us within 24 hours, and we will make reasonable efforts to address the issue.
6. Liability
While we take utmost care during the cleaning process, we are not responsible for pre-existing damages, normal wear and tear, or loss caused by circumstances beyond our control.
7. Health and Safety
Our team follows proper safety procedures and uses professional cleaning equipment to ensure safe and effective cleaning services.
8. Changes to Services
We reserve the right to modify, suspend, or discontinue any service without prior notice.
9. Privacy
Customer information is kept confidential and is used only for service-related communication. We do not sell or share personal information with third parties except as required by law.
10. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through our website, email, or phone number.